We at Care of Carl have always valued a carefully selected range and offer The Classics of Tomorrow - high-quality products in the premium and luxury segment that are as relevant today as tomorrow. That's why we work in exactly the same way when we select watches and aim to provide a timeless range that we would have wanted to wear ourselves. We only source iconic models from well-known brands so that you can make an investment that we believe will last over time.
Our watches are sourced from sellers controlled by us, in the form of both companies and private individuals. Every watch goes through the same high-quality process as all our other products. Read more here.
All watches sold by us are inspected by experts to ensure condition and authenticity so we can guarantee you that you are getting a watch that is authentic and should last a long time. We ensure that the watches have never been reported stolen and we also always provide a 12-month warranty on all previously used watches sold through Care of Carl Pre-Owned & Vintage Watches.
We always guarantee 12 months warranty on all used watches sold through Care of Carl Pre-Owned & Vintage Watches. This warranty can be combined with any remaining manufacturer's warranty that may extend over a longer period than the warranty we provide, the warranty therefore does not apply to new watches.
Our warranty covers manufacturing defects and mechanical defects i.e. if your watch stops working during the warranty period, through no fault of your own or if the faults fall into the categories below, we take in the watch to repair it free of charge. Should your watch be covered by the manufacturer's warranty, we will help you send the watch to the manufacturer.
Note that the warranty does not cover damages or defects arising in connection with (a). Transportation (b). Storage (c). Misuse (d). Inadequate service/care (e). Modifications (f). Repairs carried out by an unauthorised service centre (g). Normal wear (h). Damages caused by accidents, misuse or the like (i). Water and moisture damage. The warranty therefore also does not apply to cosmetic defects and does not cover theft or loss.
The warranty is personal and cannot be transferred to a third party.
Each watch comes with a warranty card with an associated warranty number which is activated the day the watch leaves our warehouse and is valid for 12 months from that date.
As always, we put the customer first and intend to do everything to ensure that you have a secure and easy shopping experience. We therefore offer free and fully insured shipping. At the same time, you can choose from several payment methods. Regardless of whether you want to pay directly or wish to split your payment by invoice, you will no doubt find an option that works for you. The price stated applies and no hidden surcharges are added. If you for some reason you are not satisfied with you watch, we offer a 14 day return policy. As a special service, we also guarantee that we will buy back the watch you bought from us, should you wish to sell it in the future.
We know that buying a watch is a considerable event and making such a significant investment can be difficult. Therefore, we offer all our customers, if necessary, the opportunity to speak with our watch specialist. For those of you who are looking for something special, but cannot find the right watch among our range, you can seek advice from our watch specialist to find a specific model. Read more here.
The main difference between pre-owned and vintage is the age of the watch. A vintage watch is generally older than 25 years. A pre-owned watch is therefore younger than 25 years, thus manufactured in the late 90s and onwards. Note that there are exceptions where an update of a model took place right on the cusp between vintage and pre-owned and thus the definition of pre-owned can vary a couple of years depending on the model and reference.
To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch. Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage. Read more about the categorisation here.
All watches sold by us are inspected by experts to ensure condition and authenticity so we can guarantee you that you receive an authentic watch that will last a long time. We ensure that the watches have never been reported stolen, so that you can feel secure with your investment.
Yes, the watches we sell include at least 12 months warranty. In addition to this, newer watches may have the remaining warranty issued by the manufacturer. Read more about our warranty and our terms & conditions here.
Your watch is usually sent 1-3 business days after purchase, with fully insured delivery.
Yes, we offer a 14-day return policy, active from the day the parcel is received.
We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.
Answers to the most frequently asked questions can be found here.
We aim to reply to your email within one working day.