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Care of Carl currently provides delivery services to the United Kingdom; however, please be advised that our shipping is limited to mainland UK only. Unfortunately, we are unable to deliver to smaller islands and territories associated with the British Crown, such as the Channel Islands, the Isle of Man, and British Overseas Territories.
We ship your order with DHL Express, and the delivery time is 1-2 working days. Once your order has been processed and dispatched, you will receive a notification via email or SMS, giving you the option to change the delivery method and date. The order is personal, and you will need to present a valid ID to collect or receive your package.
In case you wish to return something, please register your return online and request a free return label via email, so we can send it to you.
The shipping cost is £20 for orders under £300. Returns are always free of charge.
You only pay what is shown at checkout, and no additional costs will apply. Any fees related to customs or similar are always covered by Care of Carl.
We have chosen to collect a simplified description of how our logistics partners tackle sustainability issues, especially the environmental aspects. Our logistic partners describe how they think about their distribution services and what they think you should know. We hope that the descriptions and links to further reading can stimulate further interest and contribute to increased awareness to help you choose the option that best suits you and your opinion on this issue. Read more.
What regions do you deliver to?
Care of Carl offers EU-wide delivery. For destinations in Scandinavia, Germany, Austria, Switzerland, Netherlands, France, Spain and Italy we recommend using our local sites which can be found at the following addresses:
| Sweden | careofcarl.se |
| Norway: | careofcarl.no |
| Denmark: | careofcarl.dk |
| Finland: | careofcarl.fi |
| Germany: | careofcarl.de |
| Austria: | careofcarl.at |
| Switzerland: | careofcarl.ch |
| Netherlands: | careofcarl.nl |
| France: | careofcarl.fr |
| Spain: | careofcarl.es |
| Italy | careofcarl.it |
| EU | careofcarl.com |
Answers to the most frequently asked questions can be found here.
We aim to reply to your email within one working day.
We currently offer personal style advice through both digital and in-person customer meetings near our headquarters in Borås, Sweden.
If you're interested in booking a session with our personal shopper, send an email to us at [email protected], specifying whether you prefer a digital or in-person meeting, and we will get back to you with more details and available time slots.
Our style advisors look forward to helping you update your wardrobe and invest in timeless, quality garments!
